Cancellations & Returns
Please contact me within 24 hours of placing your order if you changed your mind so I can cancel your order and fully refund it (otherwise I might be already working on it).
Returns & Refunds
1) Every object is carefully packaged to ensure it arrives in perfect condition. But for your peace of mind, if it arrives damaged, please email me to email@example.com with an attached picture of the piece, and send it back unused and with the original packaging to Amsterdam (I'll pay the shipping charges).
I'll send you a good product back, or I'll fully refund your money - that's up to you.
2) The pictures and text of the products describe them faithfully. However, if you receive your product and is not what you expected, you can ship it back to Amsterdam (you'll have to pay for shipping) and when I receive it I'll refund your money (except shipping charges).
3) UNDER THIS MOON SERIES: Please have in mind that I can't accept returns on these items because they're custom made (unless they arrive damaged, of course).
If you want to be sure that you will like your moon phase please feel free to contact me before placing your order so I can send you a picture of how your moon would look.